Multi-tenant email support, redesigned

Every inbox.
Every brand.
One workspace.

NextCRM unifies support email, Kanban boards, and automation across all your clients and their organizations — with native Shopify context on every ticket.

Today's queue

128 open

12 SLA risk

New

42

In progress

56

Waiting

30

Refund for order #4821

alex@acme.io

2m

Shipping address change

support@brand.co

11m

Invoice mismatch — please advise

lina@studio.com

26m

Unified inboxes

Per-organization support addresses with forwarding, MX, or OAuth mailbox connect.

Kanban for tickets

Kanban-style boards with column-driven workflow parameters.

Workflow automation

Trigger → conditions → actions. No-code, parameterised, scoped per org.